VMware vSphere: Troubleshooting (VSTS)

This is an advanced course. Required prerequisites include the completion of one of the following:

• Completion of the following three courses: VMware vSphere 4.1: Install, Configure, Manage (VICM), VMware vSphere: Manage Availability (VMA), VMware vSphere: Manage Scalability (VMS)
• Completion of VMware vSphere: Fast Track (VVFT)
• Equivalent knowledge and administration experience with ESX/ESXi and vCenter Server

• Use the VMware vSphere Client and service console commands to configure or diagnose and rectify problems on ESX
• Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to configure or diagnose and rectify problems on ESX and ESXi hosts
• Use ESXi technical support mode to diagnose and rectify problems on ESXi
• Create and use a network sniffer to capture and display virtual switch network traffic
• Use the vSphere Client and command-line tools to troubleshoot VMware VMotion™, VMware Storage VMotion, VMware High Availability, VMware Distributed Resource Scheduler, and virtual machine power-on problems

This lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere™ virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying configuration problems created on VMware® ESX™/ESXi hosts and VMware vCenter™ Server systems. Upon completion of this course, you can take the examination to become a VMware Certified Professional.

• Module 1: Course Introduction
• Module 2: ESXi Command-Line Troubleshooting Methods
  • Install and use the vMA
  • Learn common vSphere Command-Line Interface commands and syntax
  • Configure ESXi technical support mode and SSH access

• Module 3: ESX, ESXi, and vCenter Server Log Files
  • View ESX, ESXi, and vCenter Server log files
  • Configure a centralized ESX/ESXi log host

• Module 4: Network Troubleshooting
  • Identify and configure vNetwork components
  • Configure and use a network traffic sniffer

• Module 5: Management Troubleshooting
  • Troubleshoot vSphere management components

• Module 6: Storage Troubleshooting
  • View, configure, and diagnose storage access problems
  • Configure iSCSI authentication and digests

• Module 7: vMotion Troubleshooting
  • Troubleshoot VMotion and Storage VMotion errors

• Module 8: VMware Infrastructure Troubleshooting
  • Troubleshoot DRS Cluster errors with shares, pools, and limits
  • Troubleshoot HA Cluster errors with slot calculations, admission control, and host monitoring
  • Review virtual machine power on requirements
  • Troubleshoot virtual machine power on failures

• Module 9: vSphere 4 DRS Cluster Troubleshooting
  • Complete a final multihour, multiproblem troubleshooting exercise