Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX)

The primary audience for this course is as follows:

• Network administrators
• Network engineers
• Systems engineers

The secondary audience for this course is as follows:

• Network managers

The tertiary target audience for this course is as follows:

• Network designers

The knowledge and skills that a learner must have before attending this course are as follows:

• Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing
  • Interconnecting Cisco Network Devices Part 1 (ICND1)

• Ability to configure and operate Cisco routers and switches
  • Cisco CCENT® certification recommended prerequisite

Upon completion of this course the student should be able to:

• Explain the benefits and components of a Cisco Unified Communications system
• Describe how traditional telephony systems operate
• Describe the basic operation, protocols, and components that are involved in a VoIP call, and you will be able to configure a gateway to support these calls
• Implement Cisco Unified CME to support a single site
• Install and configure Cisco Unity Express, including Cisco Unity Express AutoAttendant

Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX) v8.5 is a five-day ILT class designed to be the primary training for Cisco Unified Communications Manager Express (Cisco Unified CME) and Cisco Unity Express. The goal of the course is to provide learners with the necessary knowledge and skills to implement Cisco Unified CME and Cisco Unity Express by using the CLI and GUI interfaces.

• Course Introduction
• Cisco Unified Communications System Introduction
• Traditional Telephony Operations
• VoIP Fundamentals
• Cisco Unified Communications Manager Express Implementation
• Cisco Unity Express Implementation
• Lab Guide