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ATP Unified Contact Center Enterprise (UCCE)

Een ATP UCCE-partner dient, naast onderstaande certificeringsvoorwaarden, te beschikken over de specialisatie Advanced Collaboration Architecture.

ATP Unified Contact Center Enterprise (UCCE)

Rol

Examens

Trainingen & certificeringen

Accountmanager

AM training (AM presentation)

Systems Engineer

642-241 UCCED

UCCE CVP 10.0 TOI Administering Cisco Unified Contact Center Enterprise, Part 1 (AUCCE1)
Administering Cisco Unified Contact Center Enterprise, Part 2 (AUCCE2) Cisco Unified Contact Center Enterprise Design (UCCE-D)

Projectmanager

UCCE CVP 10.0 TOI Administering Cisco Unified Contact Center Enterprise, Part 1 (AUCCE1)
Administering Cisco Unified Contact Center Enterprise, Part 2 (AUCCE2)

Deployement Engineer


642-243 UCCES 642-242 UCCEI

UCCE CVP 10.0 TOI Administering Cisco Unified Contact Center Enterprise, Part 1 (AUCCE1)
Administering Cisco Unified Contact Center Enterprise, Part 2 (AUCCE2) Deploying Cisco Unified Contact Center Enterprise (DUCCE) Cisco Unified Contact Center Enterprise Support (UCCE-S) Cisco unified Contact Center Enterprise Implementation (UCCE-I) Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise (UEIME) Deploying Cisco Unified Intelligence Center (DUIC)

Customer Voice Portal Developer

Customer Voice Portal (CVP)