Citrix (ShareFile) Content Collaboration Enterprise Essentials (CSF-201)

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Enterprise File Synchronization and Sharing (EFSS) Overview

  • Enterprise Document Sharing Use Cases
  • Software as a Service (SaaS) and Cloud concepts
  • EFSS Legal Basics

Architecture

  • Control Plane
  • Data Storage Options (Azure, Amazon, Enterprise)
  • Security (File Encryption, Password Policy, DLP Overview)

Administration

  • Folder Administration
  • Advanced Preferences
  • Manual User setup

StorageZones

  • Components data flow
  • Restricted Zones Overview
  • Connectors Overview (CIFS, SharePoint)

User management

  • ShareFile User Management (UMT) Tool
  • Security Assertion Markup Language (SAML) Overview
  • ShareFile Authentication

Endpoint clients

  • Windows and XenDesktop and XenApp Client
  • Mobile Clients
  • Outlook Plug-in

User Experience

  • Getting Started
  • File Management
  • Preference Customization

Troubleshooting and Management

  • Authentication and Access Issues
  • Component upgrade
  • Component monitoring