Gedetailleerde cursusinhoud
Module 1: Troubleshooting basics
- Troubleshooting methodology
- The troubleshooting toolkit
Module 2: Client operating systems
- Comparing Windows editions
- Configuring Windows Explorer
- The Command Line utility
- Virtualization
Module 3: Configuring the operating system
- System configuration tools
- System information and monitoring
- Task management
- Configuration files
Module 4: Configuring hardware settings
- Device and hardware settings
- Disks and partitions
Module 5: Networking PCs
- Creating network connections
- Sharing files and printers
- Remote connections
Module 6: Authentication and user security
- Users and authentication
- Windows security policies
- File system security
Module 7: Securing systems and data
- Identifying common threats
- Physical security
- Digital security
- Data destruction and disposal
- Malware detection and removal
Module 8: Preventative maintenance
- Performing backups
- Disk maintenance
- Updating software
Module 9: Securing networks
- Securing wired networks
- Securing wireless networks
Module 10: Troubleshooting system hardware
- Troubleshooting core system elements
- Troubleshooting storage devices
- Troubleshooting laptop computers
Module 11: Display and printer troubleshooting
- Troubleshooting display issues
- Printer troubleshooting
Module 12: Network troubleshooting
- Troubleshooting the physical network
- Troubleshooting the logical network
Module 13: Operating system troubleshooting
- Startup and recovery tools
- Troubleshooting Windows and application issues
Module 14: Mobile devices
- Comparing tablets and laptops
- Basic features of mobile operating systems
- Mobile networks and email
- Methods for securing mobile devices
- Synchronizing data
Module 15: Operating system installation and upgrades
- Preparing to install Windows
- Windows installation
- Windows upgrades and compatibility
Appendix A: CompTIA A+ acronyms
- List of abbreviations
Appendix B: Certification exam objectives map
- Comprehensive exam objectives