Administering and Implementing Cisco Jabber, IM&P and Mobile Remote Access (IMPMRA-TB) – Outline

Detailed Course Outline

Module 1: Cisco Unified Communications Manager IM and Presence Service

  • Components of Cisco Unified Communications (UC) solutions
  • Cisco UC Manager IM and Presence service
  • Cisco Unified IM and Presence design and deployment
  • Cisco Unified Communications IM and Presence components and communication flows

Module 2: Cisco Unified IM and Presence Implementation

  • Administrator interfaces
  • Cisco Unified Communications IM and Presence features and implementing Cisco Jabber
  • Cisco Jabber mobile configuration and integrating directory servers
  • Cisco Unified IM and Presence troubleshooting tools

Module 3: Cisco VCS and Cisco Expressway

  • Cisco VCS and Cisco Expressway series deployment options
  • Cisco VCS control user and local endpoint deployments
  • Interconnecting Cisco Unified Communications Manager and Cisco VCS
  • Unified Communications mobile and remote access implementation

Labs

  • Add Endpoints
  • Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
    • Set Up Cisco Unified Communications Manager for Presence Integration
    • Set Up Cisco Unified Communications IM and Presence
    • Configure service discovery
    • Install Cisco Jabber
  • Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
    • Configure Cisco Jabber in Phone-Only Mode
    • Set Up Cisco Jabber in Full UC Mode
    • Use Jabber Config File Generator to Enable Features
    • Enable Voice Messaging in Cisco Jabber
    • Use RTMT to View Performance Counters
    • Configure LDAP and UDS Directory Access
  • Configure Cisco Jabber Mobile and Integrate Directory Servers
    • Photo retrieval in Cisco Jabber
    • Configure BYOD and configure Cisco Jabber Mobile
    • Configure additional features
    • Integrate Microsoft Exchange calendaring to show presence status
  • Troubleshoot Cisco Unified Communications IM and Presence
    • Trace Cisco Jabber login and logout Messages
    • Trace Instant Messaging
    • Trace a SIP Status Update Message
  • Configuring Cisco VCS Control to Register Endpoints
    • Perform Initial Cisco VCS Control Configuration
    • Enable Provisioning on the Cisco TMS Server and Cisco VCS Control
    • Configure a Subzone for Cisco Jabber Video for TelePresence Clients
  • Implementing a Dial Plan in Cisco VCS Control to Interconnect with Cisco Unified Communications Manager
    • Configure Cisco Unified Communications Manager to Connect with Cisco VCS
    • Configure Cisco VCS to Connect with Cisco Unified Communications Manager
    • Configure Bandwidth Limitations Between Cisco VCS and Cisco Unified Communications Manager
    • Configure FindMe for Cisco Jabber Video for TelePresence Clients
  • Implementing Mobile and Remote Access via Cisco Expressway
    • Implement Support for Internal Cisco Jabber Clients
    • Configure Initial Settings on Cisco Expressway Series
    • Configure Mobile and Remote Access on Cisco Expressway Series
    • Configure a Secure Traversal Zone Connection for Cisco Unified Communications
    • Configure Cisco Jabber to Register via Mobile and Remote Access