AudioCodes SBC Testing & Troubleshooting class (TRBSACA)


Course Overview

The course covers topics and techniques for troubleshooting AudioCodes SBC using Syslog and other tools. This is a lab-oriented class designed to help you gain troubleshooting experience before attending more advanced courses. You will debug an Enterprise SBC (E-SBC) environment using the Demo lab system and simulated case logs.


ACA Certification

Course Objectives

Emphasis is placed on diagnostic tools and troubleshooting strategies to help students become self-sufficient in the use and support of AudioCodes SBC products.

On completion of the course, students will be able to:

  • Be familiar with Basic analysis of the Debugging tools inputs
  • Use AudioCodes testing tool
  • Perform Basic SBC Faults troubleshooting

Course Content

AudioCodes SBC Application Brief Review

  • Lab 1 – SBC Interworking
    • Debugging Tools Part 1
  • Lab 2 – Troubleshooting Generic related issues
    • Classification process
  • Lab 3 – Troubleshooting Classification related issues
    • Routing Process
  • Lab 4 – Troubleshooting Routing related issues
    • Media Handling
  • Lab 5 – Troubleshooting Media related issues
    • Testing Tools: Test Calls
  • Lab 6 – Test Calls Usage with Media Handling
    • Message Manipulation
  • Lab 7 – Troubleshooting Manipulation related issues
    • Debugging Tools Part 2
    • Debugging Tools Part 3
  • Lab 8 – Debug Recording usage
  • Lab 9 – Core Dump

Price & Delivery methods

Online Training

3 days

Price (VAT excl.)
  • US$ 1,500.—
Classroom Training

3 days

Price (VAT excl.)
  • The Netherlands: US$ 1,500.—

Currently there are no training dates scheduled for this course.