EMS Support and Implementation Engineering Professional (REMS16) – Outline

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Course Topics

EMS-ISC – EMS Basics

  • Create Users and Roles
  • Build a Fault Manager View and display that view using the Real-Time tab.
  • Access the Advanced Fault Manager tabs and answer some questions
  • Build and display a Performance Report
  • Build a Call History Report
  • View a Call Trace

EMS-ISC – EMS SWe Installation Workshop

  • Using VMWare, you will install a SA EMS, PSX GUI Package and On-Line Documentation
  • Once the EMS is installed you will register and discover 2 Sonus devices: A PSX and SBC Core device
  • Following the registration, you will add 2 licenses: Calls Per Second and CLI
  • You will also test access to the EMS CLI

EMS-ISC – EMS for SBC Core Devices

  • Produce an Inventory Report
  • Backup and Restore a single SBC or a group of SBC devices
  • Download backup files to your PC
  • Upgrade an SBC Core device

EMS-ISC – EMS for SBC Edge Devices

  • Backup and Restore a single SBC or a group of SBC devices
  • Download backup files to your PC
  • Create configuration files from a backup
  • Provision new SBCs from an existing configuration file
  • Upgrade one or more 1Ks or 2Ks at the same time

EMS-ISC – EMS Routine Maintenance

  • Perform daily and weekly routine maintenance tasks
  • Starting and Stopping the EMS
  • Backing up an EMS
  • Starting and Stopping the EMS Database and Listener
  • Starting and Stopping the Fault Manger
  • Create a snapshot of your EMS to send to Ribbon Support

EMS-ISC – EMS Support

  • Locate important EMS directories and log files
  • Verify versions installed EMS package
  • What would you do? Troubleshooting Scenarios