Transform your everyday business processes with agents (MS-4019)

 

Course Overview

MS-4019: Transform your everyday business processes with agents examines Microsoft prebuilt agents and agents for the everyday business user in Microsoft 365 Copilot. Hands-on lab exercises help students learn how to create agents in both Microsoft 365 Copilot Chat and SharePoint.

Who should attend

MS-4019: Transform your everyday business processes with agents is targeted to everyday Microsoft 365 business users. No programming experience is required to create Microsoft 365 Copilot Chat agents and SharePoint agents.

Prerequisites

  • Students should have basic functional experience with Microsoft 365 services.
  • Students must have a proficient understanding of general IT practices.

Course Content

Get started with agents

  • Introduction
  • What are agents?
  • Agents and Access in Microsoft 365 Copilot
  • Explore the benefits of using agents
  • Enhance collaboration using agents
  • Examine IT governance controls for agents
  • Module assessment
  • Summary

Explore prebuilt Microsoft 365 Copilot agents

  • Introduction
  • Examine the Analyst agent
  • Exercise - Use the Analyst agent
  • Examine the Researcher agent
  • Exercise - Use the Researcher agent
  • Examine the Prompt Coach agent
  • Examine the Idea Coach agent
  • Examine the Writing Coach agent
  • Exercise - Use an agent of your choice
  • Module assessment
  • Summary

Build and manage an agent

  • Introduction
  • Examine the tools used to create agents
  • Explore the components of an agent
  • Create an agent in Copilot Chat - Part 1
  • Create an agent in Copilot Chat - Part 2
  • Exercise - Create a Copilot Chat agent
  • Create an agent in SharePoint
  • Exercise - Create a SharePoint agent
  • Test and edit your agents
  • Manage your agents
  • Module assessment
  • Summary

Share and use agents

  • Introduction
  • Share an agent with other users
  • Share an agent in Microsoft Teams
  • Interact with agents
  • Module assessment
  • Summary

Price & Delivery methods

Online Training

Duration
1 day

Price
  • 695.— €
Classroom Training

Duration
1 day

Price
  • Benelux: 695.— €

Schedule

Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training. If you have any questions about our online courses, feel free to contact us via phone or Email anytime.
This is a FLEX course, which is delivered both virtually and in the classroom.

English

Time zone: Central European Summer Time (CEST)   ±1 hour

Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)
Online Training This is a FLEX course. Time zone: Central European Time (CET)
Online Training Time zone: Greenwich Mean Time (GMT) Course Language: English

6 hours difference

Online Training Time zone: Central Daylight Time (CDT) Course Language: English
Online Training Time zone: Central Daylight Time (CDT) Course Language: English
Online Training Time zone: Eastern Standard Time (EST) Course Language: English
Online Training Time zone: Eastern Standard Time (EST) Course Language: English

7 hours difference

Online Training Time zone: Central Daylight Time (CDT) Course Language: English
Online Training Time zone: Central Daylight Time (CDT) Course Language: English

9 hours difference

Online Training Time zone: Pacific Daylight Time (PDT) Course Language: English
Online Training Time zone: Pacific Daylight Time (PDT) Course Language: English
This is a FLEX course, which is delivered both virtually and in the classroom.

The Netherlands

Utrecht This is a FLEX course.   Time zone: Central European Summer Time (CEST) Enroll:
for online training
for classroom training
Utrecht This is a FLEX course.   Time zone: Central European Time (CET) Enroll:
for online training
for classroom training