ITIL® 4 Foundation Update (ITIL4FU)

 

Who should attend

For example, you are a manager or employee of a service or IT organization, director, executive, IT professional or business manager. Or you want to gain a basic understanding of ITIL and obtain the official certificate.

Prerequisites

You need the ITIL v3 Foundation certification to attend this training.

Course Objectives

You will learn the basics of IT Service Management according to ITIL4 at Foundation Level. This includes the basic ITIL4 principles, practices and roles. During the training you will acquire the necessary language skills and prepare yourself optimally for the official ITIL4 Foundation exam. The ITIL Foundation exam tests the theoretical knowledge you have acquired so that you can move confidently in IT service management practice and successfully master the further path to becoming a managing professional or leader.

This training is provided by our partner Serview. Serview is a PeopleCert accredited training organization.

Course Content

In this training you will learn the differences between ITIL v3 Foundation and ITIL4 Foundation.

Price & Delivery methods

Online Training

Duration
1 day

Price (VAT excl.)
  • 390.— €
Classroom Training

Duration
1 day

Price (VAT excl.)
  • The Netherlands: 495.— €

Schedule

Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.

German

Time zone: Central European Time (CET)   ±1 hour

Online Training Time zone: Central European Time (CET) Course Language: German
Online Training Time zone: Central European Time (CET) Course Language: German
Online Training Time zone: Central European Summer Time (CEST) Course Language: German

Europe

Germany

Bad Homburg Course Language: German Enroll
Hamburg Course Language: German Enroll
Munich Course Language: German Enroll
Bad Homburg Course Language: German Enroll
Hamburg Course Language: German Enroll
Munich Course Language: German Enroll
Bad Homburg Course Language: German Enroll
Hamburg Course Language: German Enroll
+ show all dates