Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate (Certification)

Microsoft Dynamics 365 Field Service Functional Consultants configure the Field Service application, implement solutions that manage the field service lifecycle, and deploy the Connected Field Service (IoT) solution.

Skills measured

• Configure field service applications
• Manage work orders
• Schedule and dispatch work orders
• Manage field service mobility
• Manage inventory and purchasing
• Implement Connected Field Service
• Configure Microsoft Dataverse
• Create apps by using Microsoft Power Apps
• Create and manage Microsoft Power Automate
• Implement Microsoft Power Virtual Agents chatbots
• Integrate Microsoft Power Apps with other apps and services
• Manage solutions