Microsoft Dynamics 365 Field Service Functional Consultants configure the Field Service application, implement solutions that manage the field service lifecycle, and deploy the Connected Field Service (IoT) solution.
Skills measured
- Perform discovery, planning, and analysis
- Manage user experience design
- Manage entities and data
- Implement security
- Implement integration
- Perform solutions deployment and testing
- Configure field service applications
- Manage work orders
- Schedule and dispatch work orders
- Manage field service mobility
- Manage inventory and purchasing
- Implement Connected Field Service
Recommended training for this certification
Exams
- Exam PL-200
- Exam MB-240