ONTAP Troubleshooting (CATSP) – Outline

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Module 1: Troubleshooting the Management Component

  • Management component
  • RDB Concepts: Units, Quorum, Master, Epoch and Epsilon
  • Configuration and replication databases
  • Job manager
  • RDB backup and recovery
  • Non-RDB user-space applications
  • Event management system, logs, traces and user-space core files

Module 2: Troubleshooting Scale-out Networking

  • ONTAP networking overview
  • Networking-related management component application and databases
  • Networking evolution
  • Cluster session manager
  • Tools to triage networking issues
  • Troubleshooting scenarios

Module 3: Troubleshooting Network Component and Security Services

  • Network component
  • SecD
  • SecD troubleshooting
  • Network component troubleshooting

Module 4: Troubleshooting NFS

  • NFS Overview
  • How NFS works in ONTAP software
  • ONTAP NFS authorization using export policies and UNIX permissions
  • Export-related caches
  • NFS troubleshooting

Module 5: Troubleshooting SMB

  • SMB
  • SMB services
  • SMB troubleshooting

Module 6: Troubleshooting Scalable SAN

  • SAN architecture
  • Scalable SAN configuration
  • Scalable SAN functional components
  • CLAM quorum
  • Scalable SAN troubleshooting