Cisco Collaboration Support Specialist 1 (CCSS)

The Cisco Collaboration Support Specialist 1 certification validates an individual's ability to examine the Cisco Collaboration Architecture in depth and apply the latest building blocks of the Cisco Collaboration portfolio to meet business needs. Those individuals that achieve this specialization will explore Strategy and Business Assessment Work Plans, Readiness and Architecture Work Plans, and evaluate the services and products needed to produce a successful architecture. Cisco Collaboration Support Specialist 1 professionals will also study vertical use cases and learn how to map Key Performance Indicators to the Cisco Collaboration Architecture components. Cisco design tools will also be covered.